WEBSITE TERMS OF USE

Last Updated: 28 April, 2026

1. INTRODUCTION

Welcome to bedrok.com.au (the “Site”). The Site is owned and operated in Australia by Bedrok Services Pty Ltd (ABN: 19 697 470 661) (“Bedrok Services,” “we,” “us,” or “our”). By accessing or using this Site, you (“User,” “you,” or “your”) agree to be bound by these Terms of Use (“Terms”). If you do not agree, please cease use of the Site immediately.

The “Bedrok” brand, proprietary systems, frameworks, software, creative assets, and the underlying “Bedrok Methodology” are owned by Bedrok Media LLC, (“Bedrok Media”), and are made available to Bedrok Services under licence.

Bedrok Services acts as the Australian reseller and client-facing contracting entity for services fulfilled using Bedrok Media’s proprietary systems and infrastructure. Bedrok Media is not a party to these Terms. All obligations owed to you under these Terms are owed by Bedrok Services, except where these Terms expressly refer to Bedrok Media’s intellectual property rights or backend service role.

These Terms incorporate by reference our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

2. NATURE OF THE WEBSITE

This Site serves as an informational platform and lead-generation portal for services offered by Bedrok Services using the licensed Bedrok Methodology.

No commercial contract for paid services is formed by merely browsing this Site, submitting an enquiry, or contacting us through the Site. Paid engagements are governed by a separate Client Services Agreement (CSA) executed directly between Bedrok Services and the Client.

Bedrok Services acts as a reseller and contractual intermediary for services fulfilled by Bedrok Media. Bedrok Services does not itself perform advertising, media buying, campaign execution, or platform operation. All such backend services are performed by Bedrok Media using its proprietary systems and infrastructure.

Nothing on this Site guarantees any specific lead volume, conversion rate, revenue, return on investment, or business outcome.

3. INTELLECTUAL PROPERTY RIGHTS

The Site is owned by Bedrok Services. However, all intellectual property used on or through the Site, including but not limited to the “Bedrok” branding, case studies, proprietary lead-generation frameworks, funnel designs, text, graphics, logos, software, creative assets, workflows, and the underlying “Bedrok Methodology”, is owned by Bedrok Media or its licensors and is used by Bedrok Services under licence.

You may not copy, scrape, reproduce, modify, distribute, adapt, publish, transmit, reverse-engineer, or commercially exploit any part of the Site, its content, systems, workflows, or the underlying “Bedrok Methodology” without express written consent from Bedrok Services as licensee and, where applicable, Bedrok Media as the owner. 

Any feedback, suggestions, ideas, comments, or other non-personal content you provide through the Site may be used by Bedrok Services and Bedrok Media for business, operational, service improvement, and intellectual property development purposes without compensation to you. This does not apply to personal information, which is governed by our Privacy Policy.

4. NO PROFESSIONAL ADVICE

The content on this Site is provided for general informational purposes only. While we specialize in high-growth lead generation for small businesses, the information here does not constitute financial, legal, tax, or professional business advice. Past performance and case studies are not guarantees of future results for your specific business. You should consult qualified professionals for advice tailored to your circumstances.

Bedrok Services does not provide financial, legal, tax, or professional business advice. Leads are generated through systems and campaigns operated by Bedrok Media based on user-submitted or live phone enquiry data, which Bedrok Services does not independently verify. You acknowledge that any phone enquiries initiated through numbers displayed on this Site may be recorded for quality, training, lead verification, billing verification, and dispute resolution purposes as detailed in Section 11.

5. LIMITATION OF LIABILITY

To the maximum extent permitted by law (including the Australian Consumer Law under Schedule 2 of the Competition and Consumer Act 2010 (Cth)), Bedrok Media, Bedrok Services, and their affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage (including loss of profits, data, or business opportunities) arising from your use of or reliance on the Site’s content. The Site is provided on an “as-is” and “as-available” basis, without warranties of any kind, express or implied, except for any non-excludable guarantees under Australian law.

In no event shall our total liability exceed AUD $100 or the amount you paid us in the preceding 12 months, whichever is less.

To the maximum extent permitted by law, Bedrok Services is not responsible for the performance, operation, optimisation, availability, or outcomes of advertising campaigns, lead generation systems, media buying, call routing systems, AI systems, or platform infrastructure operated by Bedrok Media. Bedrok Services’ role is limited to resale, facilitation, contracting, billing, administration, and Australian client support.

You acknowledge that performance-based marketing and lead-generation services involve variable market conditions, consumer behaviour, platform rules, advertising costs, client responsiveness, and third-party systems. No guarantee is made as to lead volume, call volume, conversion rate, appointment rate, sales, revenue, profitability, or return on investment.

6. THIRD-PARTY LINKS & PLATFORMS

This Site may contain links to or integrate with third-party platforms, including but not limited to Google and Meta. We do not control these third parties and are not responsible for their availability, content, data practices, or policies. Your interactions with third parties are at your own risk and subject to their terms.

7. USER CONDUCT

You agree not to:

  • Use any automated bot, spider, scraper, or similar tool to access or extract data from the Site without permission.
  • Attempt to bypass any security features, access restricted areas, or interfere with the Site’s functionality.
  • Use the contact forms or Site features to send unsolicited commercial marketing (SPAM), viruses, or harmful content.
  • Engage in any conduct that violates applicable laws or infringes on third-party rights.

We reserve the right to suspend or terminate your access to the Site for violations of these Terms, without notice.

8. DATA PRIVACY & CROSS-BORDER TRANSFER

Your use of the Site is governed by our Privacy Policy, available at bedrok.com.au/privacy, which is incorporated into these Terms.

By using the Site, submitting information, or contacting us through the Site, you acknowledge that personal information, including voice recordings and call metadata, may be collected in Australia by Bedrok Services and disclosed to Bedrok Media in the United States in its capacity as IP owner, platform provider, backend service provider, and technical fulfilment provider.

Personal information may also be processed by authorised personnel or vendors located overseas, including in the United States, the Philippines, and other jurisdictions where our service providers operate.

We take reasonable steps to ensure cross-border disclosures are handled consistently with the Australian Privacy Principles. If you do not consent to these disclosures, do not submit personal information through the Site.

9. MODIFICATIONS

We reserve the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on the Site and, where feasible, via email or a prominent notice. Your continued use of the Site following any changes constitutes your acceptance of the new Terms. It is your responsibility to review the Terms periodically.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Bedrok Services, its affiliates, officers, directors, employees, contractors, and agents, and Bedrok Media in its capacity as IP owner, licensor, platform provider, and backend service provider, from any claims, losses, liabilities, damages, costs, or expenses, including reasonable legal fees, arising from:

  • your use or misuse of the Site;
  • your violation of these Terms;
  • your infringement of any third-party rights;
  • your unauthorised copying, scraping, reverse-engineering, or misuse of the Bedrok Methodology, Site content, systems, workflows, or intellectual property;
  • any information you submit that is false, misleading, unlawful, or infringes another person’s rights.

11. CALL RECORDING AND MONITORING

To maintain service quality, verify lead authenticity, support billing verification, assist with dispute resolution, and improve operational processes, phone calls initiated through tracking numbers displayed on this Site, or through services connected with this Site, may be recorded, monitored, transcribed, and analysed.

By continuing with a call after an automated or verbal recording disclosure, or by engaging in a conversation with our representatives or systems, you provide consent to such recording and monitoring.

Recordings, transcripts, call metadata, and related information may be used by Bedrok Services, disclosed to verified business clients where relevant to the enquiry, and disclosed to Bedrok Media in its capacity as platform provider, backend service provider, technical fulfilment provider, and IP owner. These materials may be used solely for lead verification, quality assurance, billing verification, dispute resolution, operational improvement, and service delivery.

Call recordings are typically retained for 90 days before secure deletion, unless a longer retention period is required or permitted for legal, regulatory, billing, tax, fraud prevention, dispute resolution, or legitimate business record purposes.

12. DISPUTE RESOLUTION

Any disputes arising from these Terms or your use of the Site shall first be attempted to be resolved through good-faith negotiations.

If unresolved, these Terms shall be governed by the laws of Queensland, Australia, and you agree to submit to the exclusive jurisdiction of the courts of Queensland and the courts of appeal from them, without prejudice to any non-waivable rights you have under Australian law.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded.

13. MISCELLANEOUS

  • Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full effect.
  • Entire Agreement: These Terms, together with the Privacy Policy and any CSA (if applicable), constitute the entire agreement between you and us regarding the Site.
  • Force Majeure: We shall not be liable for delays or failures due to events beyond our reasonable control (e.g., natural disasters, pandemics).
  • No Waiver: Our failure to enforce any right does not constitute a waiver.
  • Assignment: We may assign these Terms without your consent; you may not assign without our written approval.

For questions about these terms, contact us at admin (@) bedrok.com.au for Bedrok Services in Australia.